Nobody likes to think about it. However, the day will come when we will all require funeral services.


Here at Nelson & Susan Elliott's Northshore Funeral Services, as your premium Auckland Funeral Directors, we take it upon ourselves to provide advice and assistance in all facets of funeral preparation and services, easing your burden during a particularly stressful time.

With over 40 years of experience in the industry, we are here to help guide you through the entire process and service, priding ourselves on our blend of professional assistance along with personal care. After all, we believe that it is the personal touches that make us your preferred Auckland Funeral Directors.

When a death occurs, it can require many different tasks to be coordinated in a short space of time.

In the case of an expected death, the first thing for the family to do is notify the GP, who will need to visit the deceased and issue a Certificate of Cause of Death, along with the necessary cremation documents (if required). If the death has occurred in a hospital or rest home, the nursing staff will tend to everything according to hospital protocol.

If the death is unexpected, a call to the GP is also required – however, the police, a coroner and the Funeral Director contracted to the police will also become involved, to determine the cause of death, provide a Life Extinct Certificate and transfer the body to the care of the Auckland City Hospital Mortuary.

Please note that the family is not obliged to continue the services of the police’s contracted Funeral Director, as they are required only to transfer the deceased to the mortuary.
Please note that the family is not obliged to continue the services of the police’s contracted funeral director, as they are required only to transfer the deceased to the mortuary.


In all of the above cases, it is best to contact our funeral home as soon as possible, so we are able to arrange a suitable time for the deceased to be transferred into our care and for us to discuss the funeral arrangements. Our typical process, once notified, includes:

• Liaising with medical staff and arranging a time to transfer the deceased into our care

• Meeting with the family to fill any required paperwork (you can find the form to fill out here and discuss the funeral arrangements

• Organising and preparing for a viewing of the body and the service

• Registering the death

• Returning the ashes (if required)

As your chosen Auckland funeral directors, we can also tend to a multitude of other tasks for you, including the arrangement of:

• Clergy or celebrant
• Service sheets
• Church or chapel
• Jewellery
• Flowers
• Clothing
• Donations
• Caskets
• Pallbearers
• Newspapers notice
• Death registration
• Music or hymns
• DVD or visual presentations
• Death Certificate